Last Updated: August 20, 2026
1. Introduction
Welcome to Punjab Solar. This Privacy Policy explains how we collect, use, protect, and handle information when you use our website, purchase our products, create an account, or contact us.
By using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
When you use our website or place an order, we may collect information that you provide directly to us, including:
- Full name
- Email address
- Phone number
- Delivery address
- Billing information
- Order details
- Account login information
- Information submitted through contact forms
3. Order Information
When you place an order through Punjab Solar, we may store information necessary to process and manage your order.
This may include your order number, ordered products, quantities, prices, total amount, delivery information, and tracking information.
4. How We Use Your Information
We may use the information we collect for purposes including:
- Processing and delivering your orders
- Sending order confirmations
- Providing tracking information
- Responding to customer inquiries
- Managing customer accounts
- Improving our website and services
- Preventing fraud and unauthorized activity
- Maintaining website security
5. Emails and Notifications
If you place an order, we may send transactional emails related to your order. These may include order confirmation, order details, tracking information, and other necessary updates.
These messages are related to your transaction and are not necessarily promotional emails.
6. Payment Information
Payments may be processed through third-party payment providers or other payment methods supported by our website.
Where applicable, payment information may be handled directly by the relevant payment provider. Punjab Solar does not intentionally store complete payment card information on its website unless required and securely permitted by the applicable payment system.
7. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, maintain login sessions, and understand how visitors use the website.
You may be able to control or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.
8. Account Information
If you create an account on our website, you are responsible for keeping your login credentials confidential.
Please notify us if you believe your account has been accessed without authorization.
9. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
10. Sharing of Information
We do not sell your personal information.
We may share necessary information with trusted service providers when required to operate our website and fulfill your requests. For example, information may be shared with delivery, payment, hosting, email, or technical service providers when necessary.
11. Third-Party Services
Our website may use third-party services for payments, delivery, analytics, email communication, hosting, or other website functionality.
These third parties may have their own privacy policies and terms. We recommend reviewing their policies when using their services.
12. Data Retention
We may retain personal information for as long as necessary to provide our services, process orders, maintain business records, resolve disputes, and comply with applicable legal requirements.
13. Your Privacy Choices
Depending on applicable laws and circumstances, you may have rights concerning your personal information, including requesting access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact us using the information provided below.
14. Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements, or privacy practices.
Any updated version will be published on this page with a revised "Last Updated" date.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, you can contact Punjab Solar.
This Privacy Policy is a general website privacy template. Your final policy should be reviewed and updated according to the actual services, payment methods, analytics tools, hosting setup, and legal requirements applicable to your business.