Privacy & Policy

01 Introduction

Punjab Solar Bahawalpur operates this website to provide information about solar energy products, solar systems, services, quotations, educational content, online tools and related business services.

By using this website, you acknowledge that information may be collected and processed as described in this Privacy & Policy.

02 Information We Collect

Depending on how you use our website, we may collect information that you voluntarily provide, including:

• Your name.
• Email address.
• Phone or WhatsApp number.
• Customer or business information.
• Delivery or project-related information when required.
• Information submitted through contact forms.
• Information submitted when requesting a quotation.
• Account registration and login information.
• Other information you choose to provide to us.

03 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by the website or by third-party services used on the website.

This information may include browser type, device type, operating system, approximate geographic information, IP address, pages visited, referring pages, date and time of visits, and general website usage information.

This information may be used for website security, performance, analytics, troubleshooting and improving the website experience.

04 Quotations and Orders

If you use our quotation system, information entered into the quotation form may be stored so that we can prepare, manage and provide your quotation.

Quotation information may include customer details, selected products, quantities, prices, project information, quotation numbers, quotation status and related records.

Quotation records may be associated with your customer account when you are signed in. This allows you to access relevant quotation history and saved information.

We may also use information submitted through quotations to communicate with customers regarding products, pricing, availability, installation or related services.

05 How We Use Your Information

We may use information collected through the website for the following purposes:

• To provide requested products and services.
• To prepare and manage quotations.
• To communicate with customers.
• To respond to inquiries and support requests.
• To manage customer accounts.
• To process or manage orders where applicable.
• To improve website functionality and content.
• To maintain website security.
• To prevent misuse, spam or unauthorized activity.
• To understand general website usage and performance.
• To comply with applicable legal requirements.

06 Customer Accounts

Some website features may require you to create an account and sign in.

Account information may be used to provide access to account-related features such as saved quotations, quotation history and other customer services.

You are responsible for keeping your account credentials confidential and for notifying us if you believe your account has been accessed without authorization.

07 Emails and Communication

If you contact us through email, website forms, WhatsApp or other communication methods, we may retain the information necessary to respond to your request and provide customer service.

We may contact you regarding quotations, orders, services, inquiries or other communications directly related to your interaction with Punjab Solar Bahawalpur.

08 Payment Information

Where payments are arranged through Punjab Solar Bahawalpur, payment-related information may be used to confirm and manage transactions.

We do not intend to store complete payment card details on this website unless a specific payment service securely provides such functionality.

Where third-party payment providers are used, their own privacy policies and terms may also apply.

09 Cookies

This website may use cookies and similar technologies. Cookies are small text files stored on your device that can help websites remember preferences, maintain sessions, improve functionality and understand website usage.

Cookies may be used for essential website functionality, login sessions, security, preferences, analytics and advertising where applicable.

You can control or disable cookies through your browser settings. Some website features may not work correctly if certain cookies are disabled.

11 Analytics and Website Measurement

We may use analytics and website measurement services to understand how visitors use our website and to improve its content, performance and functionality.

These services may collect information such as pages visited, approximate location, device information, browser information, traffic sources and general usage statistics.

Analytics information is generally used in aggregated or statistical form to understand website performance and improve the user experience.

12 Sharing of Information

Punjab Solar Bahawalpur does not sell your personal information as a business practice.

Information may be shared with trusted service providers when reasonably necessary to operate the website, provide requested services, maintain security, process communications, support analytics or perform other legitimate business functions.

Information may also be disclosed where required by law, legal process, court order or to protect the rights, property or security of Punjab Solar Bahawalpur, our customers or others.

13 Third-Party Services

Our website may use third-party services for functions such as hosting, analytics, email delivery, advertising, maps, fonts, payment processing, security, communication or other website functionality.

These third parties may process information according to their own privacy policies and terms. We recommend that you review the privacy policies of third-party services when appropriate.

14 External Links

Our website may contain links to external websites, services or platforms that are not operated by Punjab Solar Bahawalpur.

We are not responsible for the privacy practices, content or security of external websites. We recommend reviewing the privacy policy of any external website before providing personal information.

15 Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure or destruction.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. You use online services at your own risk.

16 Data Retention

We may retain information for as long as reasonably necessary to provide services, maintain business and customer records, manage quotations and orders, resolve disputes, maintain security, comply with legal obligations or meet legitimate business requirements.

When information is no longer reasonably required, it may be deleted or securely handled according to applicable requirements.

17 Your Privacy Choices

Depending on applicable law and the nature of the information, you may have rights or choices regarding your personal information.

You may contact us to ask about information associated with your interaction with Punjab Solar Bahawalpur, subject to applicable legal and operational requirements.

You may also manage cookies through your browser settings and manage personalized advertising preferences through available advertising provider controls such as Google Ads Settings.

18 Children's Privacy

Our website is intended for general audiences and is not specifically directed toward children.

We do not knowingly request personal information from children where prohibited by applicable law.

19 Changes to This Privacy & Policy

We may update this Privacy & Policy from time to time to reflect changes to our website, services, technology, business practices or applicable requirements.

When changes are made, the updated version will be published on this page and the "Last Updated" date may be changed accordingly.

20 Contact Us

If you have questions about this Privacy & Policy, our use of information or your interaction with the Punjab Solar Bahawalpur website, you can contact us using the information below.